Steven Clarke We chose Mowgli’s for a birthday celebration and made a group booking in advance. When arranging it, I asked if we could have a set banquet, and was told this would include a starter, main dish, rice or bread, and a side order.
However, when we arrived and began ordering, we were informed that it was actually a limited menu, which didn’t include many of the popular dishes. I spoke with the manager, who kindly agreed to add chicken tikka masala to the options, but we were then told that the banquet did not include a side dish — despite being told otherwise during the booking.
When everyone was seated, poppadoms and sauces were brought to the table without being asked for or informed of any charge. We were later surprised to find a £40 charge for 20 poppadoms and sauces on the bill.
Unfortunately, this experience was disappointing, and due to the lack of clarity and unexpected charges, I wouldn’t be able to recommend Mowgli’s based on this.
