Nandos Hempstead Valley - (Near Kent, london)

Darren FIVE STARS all the way. Food is top notch. Service top level. Atmosphere, very welcoming, cosy and relaxing. Perfect venue for a family meal. Parking nearby is the only downside. Highly recommended.

Darren Bullish aggressive customer service. Do not put yourself through the ordeal of conversing with certain staff members! to be patronised and talked down too, without provocation. I Ordered all the food and said,”can you please put sauce on three of the meals please?” I was told they don’t do that and they will fill up 3 pots and charge me silly prices for each pot. I said,” just give me the meals and I’ll squirt the sauce from the bottles from the tables and then fully wrap the meals to take away.” They wouldn’t allow me to do this and said,” that I’d have to pay for the sauce,”even though it’s sitting on the tables to use when eating in. I said ,”forget the sauce” and on the way out I called them to show them I was putting their sauce on the meals; because of how rude and money hungry they are… sauce-stortion is extortion. Not a nice place, at all and terrible customer service. Hopefully sauce-gate is over now and not still common practice. No idea if the foods any good as it was cold after all the tumultuous fun…

Andrew Mazgaj It has become apparent to me that there are patterns to restaurants. For me, all Chinese restaurants and takeaways taste the same. No matter the price. Then the same is with Indian restaurants. Most are just rubbish, but some do the cuisine justice. There is no middle ground. This restaurant I am proud to say is an absolute gem. The meal was fantastic. The staff are welcoming, warm and friendly. They attend to you with effortless efficiency, in a friendly manner. The table linen is crisp and clean, and the chairs comfortable. The walls seem to tend some tlc, as they do seem to have some splatter on them. But thats the only con I can think of. The food was brought out warm and tasty. Every mouthful were a delight and wonderful experience of taste. Very well done. Unfortunately I am not local, but at least I now have a restaurant that I can use to compare all others.

Katarzyna Grzeslak We visited with my two girls today. The staff is so friendly and kind. They showed us the spiders, and a lovely blonde lady brought a tiny spider from the back so that my toddler could see it. I absolutely recommend the place.

julie gough The food was ok but my chicken balls had a lot of batter so not that tasty. Everything else was good tho. Hot and fresh.