The Coffee Lounge - (Near , london)

5 /5 Susan Ruiz: Such a lovely surprise to stumble across this lovely coffee shop that also serves Roman pizza. The pizza was delicious, and their coffee frappuccino was perfect for me, no sugar, no artificial syrups. The place is warm and cosy, and it’s right in the heart of Woolwich. I’ll definitely be coming back!

4 /5 Sathish kumar: Nice cafe and lovely staff..you can sit in and have your food, note: there is a slight price difference if u eat in .. They do have toilets..

5 /5 Salon Tamang: Venue is lovely. Is not only the coffee u can get pizza as well and it was very nice tasty. I spent my 1 hour by taking pizza and coffee with relax. I recommend to visit over here. You definitely like it! Thanks for the service’THE COFFEE LOUNGE’

3 /5 Jo Shakespeare: Popped in here for a coffee on the way to the hospital - the art work was stunning

1 /5 Stanley Akunne: On 18/11/2025, I visited the coffee shop at around 10:25am for the first time with a friend as a paying customer. As we were about to leave at 11:00am, I asked the staff if I can use the customer toilet which was clearly labelled “Customer toilet”. I was informed that someone is in there that I should wait at the door. I waited at the door as the signed showed red and engaged. After a while , one of the female staff came out and I entered and double locked the toilet door. It has the upper and lower lock. While I was still using the toilet, I heard someone trying to open the door from outside and I thought to myself that they can’t open it since I double locked it. Next thing I heard was a bang and boom the toilet was open while I was shouting “ someone is here”. It’s one member of staff that pushed the door open while I was using the toilet and she immediately left the door open and left. I had to quickly get up to shut the door as people were passing and looking; exposing me to the public area of the shop. This was distressing, a serious breach of privacy, and suggests that the business is not ensuring appropriate standards for customer welfare or the safe and private use of facilities. When I came out, I respectfully asked the lady that opened the door why she did that and left the door open. She started looking at me like I’m talking crazy. Next thing she started laughing and whispering to her colleagues and then they said it’s my fault that I didn’t lock the door which is a lie. I’m not sure why this happened but it’s absolutely inappropriate. She didn’t even apologise. I asked for their names and they refused to answer me, and said they are not allowed to say their names. I asked to speak to a supervisor and they said there’s no supervisor. They all were just blaming me for what happened and no one could apologise. The incident raises concerns regarding: • Lack of adequate privacy measures • Potential failure to maintain a safe and appropriate environment for customers • Staff training and supervision regarding customer facilities I would appreciate it if whoever owns this business to please into this. I will also contact Housing & Safer Communities Floor 4, The Woolwich Centre 35 Wellington Street London SE18 6HQ to report what WOOLWICH COFFEE LOUNGE & SEI8 PIZZA EQUITABLE HOUSE 29 GREENS END (corner of GENERAL GORDON PLACE) WOOLWICH LONDON SEI8 6JY did to me today. Thank you!