1 /5 Nienkja Es: I visited El Mexicana today (18th August, just after 1pm) with my daughter, who was very excited to try the strawberry milkshake advertised with strawberries on top. The picture looked beautiful, but what she received was nothing like it – just plain milk, completely white in colour, with no strawberries at all.
When I questioned this, the male staff member turned to a female colleague, who very bluntly said they were out of strawberries and then walked away without any apology or explanation. The lack of courtesy was as disappointing as the product itself.
I had been open to trying more from the menu, but after this experience I won’t be returning, nor would I recommend this place. Now I understand why there was no queue – poor quality and rude service speak for themselves.