1 /5 Zylano Group LTD: We visited as a group of four and ordered food together. We were brought complimentary Turkish bread, but it was just one very small piece shared between four people. We thought maybe that’s normal, but it felt a bit odd — especially since the table next to us received three or four times more bread. We didn’t want to ruin the mood, so we ignored it.
One child received chicken wings, and before the rest of our food arrived, the other child had already eaten half of them while we were still waiting.
I ordered the most expensive dish on the menu — the ribeye steak for £33. Before the steak arrived, garlic mushrooms were served. I wasn’t sure what I was supposed to eat them with, as the main dish hadn’t arrived yet. By the time the steak finally came, the mushrooms were already cold — and my wife still hadn’t received her meal.
We waited around 40 minutes in total, even though the restaurant wasn’t busy. The kids ate first, then I ate, and only after that did my wife finally get her food. Her rice and chicken tasted like it had been cooked the day before and reheated.
In the end, we paid £100, cancelled the remaining dishes, and left because we were tired of waiting and disappointed with the food quality. I’ve had much better steaks for £15 elsewhere — this £33 ribeye was simply not worth it.
Overall, very poor service timing and disappointing food for the price.
