3 /5 Experimental Me: A chipped plate prevented me to give a full nice 5 star.
I wanted to give this restaurant 5 stars, but unfortunately my experience fell short. While the food was very good, flavourful and not at all greasy, and the Turkish beer was particularly enjoyable, the service had some significant issues despite the restaurant being quiet at 5 pm.
The staff were friendly, though one seemed unfamiliar with the menu and couldn’t adequately describe the dishes when asked. More concerning was being served food on a plate with a large chip in it. This is a basic oversight that really shouldn’t happen and made me question the attention to detail in the kitchen.
When I pointed out the chipped plate, the waitress apologised, but the male server who had originally served me never acknowledged the issue, even when I went to pay. By that point, I’m certain he would have known about my complaint, so the lack of any apology or acknowledgment felt dismissive and left me feeling undervalued as a customer.
The music was a bunch of cheesy pop covers a bit too loud.
The decor was good and I’m really picky.
I’ve just moved to the area and was hoping this could become a regular spot, but this experience has left me hesitant to return. Shame.