1 /5 Paula Wilson: Re Bottomless Brunch.
Wow, how rude they were. Awful attitude to paying customers. First of all I personally spoke to the manager on duty on two separate occasions before my booking to check things. First, of one of our group has a gluten intolerance and I was assured that there would be an alternative. The person that required the gluten free food waited 1 hour and 40 minutes of a two hour session to get her food. She then went to the bar to ask someone who I think was the owner, if the food had been prepared and cooked free from any gluten contamination. He assured her it was but the next day she had sickness and diarrhoea so clearly it was contaminated. This poor attitude is absolutely disgraceful. The refilling of drinks was also slow, the waitress rarely smiled and had an attitude. When I went in beforehand, I was given two menus but on the day only one of the menus was available, it was extremely misleading. The DJ was so loud that you couldn’t hear what he was saying as his mouth was clearly too close to the mic, very amateurish. As I’ve said members of our party did say some of these complaints on the night but the rude man at the bar wasn’t interested. Finally when they bought the food out they didn’t say that one dish was to be shared between two people so this also caused a problem. Do not book this place if you want a good night out with good service and not being ill afterwards!!