1 /5 Anjali Mehta: ⭐☆☆☆☆ Extremely Disappointed – Never Ordering Again!
I called yesterday to place a large order and was told to call again on the day of collection, 30 minutes before arriving, so the food would be fresh and ready. Fair enough.
Today, I called an hour and a half before pickup and placed my order for samosas, spring rolls, and kachoris. The man confirmed everything and told me to call again 30 minutes before I arrived so they’d have it ready for 3pm. I did exactly that — called 30 minutes before arriving — and was told, “Yes, it’ll be ready, no problem.”
When I got there, nothing was ready. My order wasn’t even fried, let alone packed or prepared. I was left waiting while they slowly started making everything from scratch. I had to collect my kids from school at 3:30, and instead of being in and out as planned, I was stuck there watching them scramble to make my order with zero urgency.
The staff were extremely rude and unhelpful, offering no apology or explanation. The whole experience was chaotic, frustrating, and completely unprofessional.
If you value your time and basic customer service, do yourself a favour and go somewhere else.