1 /5 Lucy Wilson: Absolutely shocking experience last night! We had booked for 18 family members to dine at the pub, including ones flown in from Ireland and the USA, to celebrate our father’s 89 birthday. We had all pre-ordered and given a colour coded spreadsheet of all of our menu choices. On arriving at the pub we were extremely disappointed to see that the conservatory we had booked had not even been set up as we had requested, resulting in us doing it ourselves. All sat down waiting for our meals, an hour later we had to ask why we were waiting so long, eventually a couple of meals arrived, unfortunately these included still frozen chips!! Over the next 2 hours the meals came out in various intervals and unfortunately most were very substandard, the steak which a few of our party ordered was inedible! The pub was practically empty so we cannot understand why we had to wait over 2 hours for all of our pre ordered meals to arrive! We tried to speak to various members of staff but in all honesty no one seemed particularly bothered and at no point did we receive an apology. The experience totally ruined our father’s birthday and we were all extremely upset and angry. We came back to The Stag as we had held his birthday here the previous year and had a great time, unfortunately this year was a total shambles, the food was below average and staff, apart from one young waitress were totally unprofessional. We will not be returning. Sort yourselves out!
