4 /5 Mustafa Al-Naseri: Food here is fantastic and the service is lovely. Always a fun time here :D
Maybe... one or two bad experiences in the past, but admittedly I usually always see different staff whenever I come here... Except for Ali at the bar who has been there for years and is a stand-up guy
Once had a staff member tear my receipt in half off the machine and storm off with an angry thank you cos she thought I wasnt tipping her - I was but in cash - made sure to tell the concierge to let her know before I left. Though this was a good three years ago... Wonder what shes doing now...
Most recent visit was yesterday with my other half - served by a guy called Nathan. Great guy, knew what he was doing. Unfortunate incident with the lights switching off for some reason - it wasnt pitch black but a bit darker than one would like to eat dessert in... Had to ask for money off for this and got 10% off... Not too impressed with managers decision there but Nathan was great.
I have a feeling this place might be closing down soon due to developments in the area - which would be sad - this TGIs has been here a while and many would be sad to see it go :(