1 /5 Jane Farley: We had a very disappointing Valentines. We arrived just before 6:30 we left about 7:30. We had 2 spicey popadoms and waited which seemed like a age for a bottle of wine which we didnt recieve. We understood it was Valentines, there were so many staff, though I do feel some were very new. We had asked a waiter if they would like to take our food order, and was informed, Im unable to do that Ill fetch someone. That someone never appeared. So we decided that after people were recieving drinks and food after us, and another customer behind us had been waiting a while for his main course we would leave. To add a further customer service issue we explained to the Head Waiter why we were leaving.. his response blew me away, explaining it was Valentines, and as a curtesy he wouldnt charge us for the popadoms!!. I feel they overbooked which added to the issues so they wasnt really organised. Service was slow, waiters were not attentive, I cant comment on the food. A really poor experience.
