1 /5 Kristina Siaulyte: I had a truly disappointing experience with this game. We were playing with our three-year-old daughter, who was very excited to take her turn. She accidentally dropped two of the balls on the floor, and the staff member working there—without explaining any rules beforehand—immediately said, “That’s it, we’re counting those,” and ended her turn. I honestly thought he was joking at first because of how harsh and abrupt he was, but he was completely serious.
His attitude came across as rude and unnecessarily aggressive, especially toward a small child who clearly didn’t drop anything on purpose. There was no attempt to explain the rules or to be understanding. It left us feeling upset and shocked at how poorly the situation was handled.
This was a horrible experience, and I would not recommend this game to families with young children. Customer service and basic kindness were completely missing.
