1 /5 Sabbir Malik: Great food. Unacceptable behaviour.
Let me start with the food, because the kitchen staff deserve recognition:
• Peshwari naan – 5/5
Huge, fluffy, and perfectly cooked.
• Mixed grill flavour – 4.5/5
Beautiful seasoning, smoky, well-marinated — genuinely enjoyable.
However, for a “large” mixed grill priced at nearly £40 (before Uber’s automatic 50% discount), the portion was extremely poor: one seekh kebab, broken wing fragments, and uneven scraps of chicken. The flavour was excellent, but the value and presentation were not at the level expected in Tooting, where other restaurants offer far more for less.
Based on food alone, this would have been a solid 3-4 star review.
But this is a 1-star review because of what I found in your public responses to customers.
The real concern: discriminatory and abusive replies
After ordering, I read through your Google review responses. What I found was genuinely troubling:
• Fat-shaming customers
• Homophobic language
• Insults about people’s appearance
• Hostile reactions to reasonable, polite feedback
This is not “defending your business.” This isn’t “being funny” or a “Karen’s diner” vibe.
This is discriminatory, abusive conduct from a restaurant speaking to the public.
Tooting is a diverse, welcoming community. There is absolutely no place here for a business publicly shaming, mocking, or discriminating against customers — especially using language that borders on hate-motivated behaviour.
Final thoughts…
Your food shows real potential.
Your public behaviour is indefensible.
I strongly encourage you to remove your abusive replies, stop using discriminatory language, and treat customers with basic respect.
If your future responses — including to this review — show professionalism and courtesy, I will happily reconsider the rating.
A diverse community like ours deserves far better than this. Do better.