Imperial Spice - (Near Tower Hamlets, South East)

1 /5 Neha Manaf: Had the worst ubereats experience from here. I read other comments and the same thing happened to me. Within 15 minutes of ordering, the deliver driver has reached my house and went back because he couldn’t find the house. Then when I called the restaurant, they sent it to voicemail and took too long to respond and said the driver doesn’t want to deliver now because he already attempted once. This seems like their usual tactic to fool customers. Extremely bad service and I’m pretty sure the food is the same.

1 /5 Mehak Dudeja: BETTER NOT TO TRUST THEM!! I ordered few days ago. They got 1.5 hours delayed in delivering the order and then their rider delivered the order to someone else. The rider didnt take any confirmation before handing over the order to someone. I called the restaurant spoke to ANWAR, and told him to cancel the order now as I have no more patience to wait. He mentioned to go to Uber eats for refund which I did and they obviously refused for it. He said if they dont give then call them. I am trying since last 2 days to call but the number is going on Voicemail. They did fraud with me. Took my money and then did false promises and then disappeared. This is so unfair. Will never ever re-order or will never recommend this place to anyone.

1 /5 Sk Tarique Basit Ziban: Every time I order food from there i end up eventually regretting. Always late, don’t follow the instructions and always come up with excuses. They are not even apologetic and keep repeating the same thing as if they don’t even care anymore. The food is good but please try to focus on customer service.

3 /5 Aainta Noor: I’ve ordered Chicken Manchurian with plain rice and some papadums,but I think they mistakenly gave me meat Manchurian,it didn’t taste like chicken to me,however I always order from this place as I enjoy their other meals,but with this one I was disappointed,because this really didn’t taste like chicken Manchurian,tasted more like meat curry,just because I was hungry I had to eat it,as I couldn’t get a refund from what I got..