3 /5 Chi Man Chan: Actually, there was no issue with the food — it was perfectly fine. However, the service left something to be desired. The waitress was clearly very busy; I stood in front of her at the counter for about a minute without being acknowledged. I only wanted to ask for a menu, but when she finally noticed me, she simply said it was already on the table or I can grab one from the wall. I was sitting at an outdoor table, and there was no menu there at all.
Also, the two scones included in our afternoon tea set were noticeably smaller — at least 30% smaller — than the two scones served to the table next to us who ordered them à la carte. It just didn’t feel right; I had assumed they would be the same size.
At the end, when I asked for a takeaway box for the cakes we couldnt finish, the waitress handed it to me without a word — not even a simple “here you go.” It felt oddly cold, as if we had somehow offended her without knowing it.
We came hoping to relax and enjoy the afternoon, but left feeling a bit confused and uncomfortable. Perhaps better service could attract more customers. That said, we did notice there was no service charge included.
