1 /5 Amish Badiani: I ordered food through Uber Eats and specifically chose a vegetarian dish for my mum — a Lasooni Dal. Unfortunately, the dish arrived with a piece of chicken in it.
I spoke to the restaurant’s managers, and the owners, a girl who identified herself as Vaishali, who did not seem particularly concerned, which was extremely disappointing. I have attached a photo clearly showing the piece of chicken in the dal. As you can imagine, my mum, who is a strict vegetarian, was in complete shock. I would presume, judging by the colour of the chicken, that it was cooked in the dhall, not just fell into it whilst packaging, hence anyone else that ate that dhall that evening, would have also had meat contamination. The owner was not willing to stop the kitchen from serving Dhall that evening despite my plea.
I was promised both a refund and, more importantly, a call back to address the issue. Neither has happened. This lack of follow-up suggests that the owners do not take matters like this seriously.
If you are vegetarian, I would strongly advise being very cautious when ordering from here.