3 /5 Mohammad Bst: We visited Calcutta for our Christmas lunch and were genuinely excited — the food turned out to be absolutely divine, truly five-star quality. Unfortunately, the hosting and service let the entire experience down.
We had booked our Christmas do for 1pm, but the moment we arrived the waiter told us, rather abruptly, that the kitchen would close at 2pm and we needed to order immediately. This created unnecessary pressure from the start.
We enjoyed a lovely lunch, but when we tried to order dessert around 2pm, we were told the kitchen was closed and that we needed to pay our bill and leave. For a Christmas meal to last less than an hour must surely be some kind of record — and not in a good way. We were genuinely gutted.
What made it worse was that Calcutta already knew this was a Christmas booking, yet never mentioned the early closing time. It’s hard to understand how a restaurant offering Christmas lunches is only open for two hours, or why guests aren’t informed beforehand.
To sum up: five-star food, zero-star service. The food was exceptional, but the hosting felt rude, abrupt, and frankly quite awkward. Such a shame for a restaurant with such great potential.