Heavens Kitchen Dorking - (Near Surrey, london)

5 /5 Sarah Ford: We came here for my birthday lunch, the food we had was excellent, very tasty and plenty of it , the staff were very attentive and pleasant. We will definitely be back to try the rest of the menu . Highly recommended. Thank you

5 /5 Sarah and John Marshall: Went last night (table of 2), food was absolutely fantastic! The lady serving us was fantastic , the guys serving drinks great. The length of time sitting waiting when we got the bill to paying not so brilliant… we had to get up to prompt because we were just sitting there… overall though lovely meal

5 /5 Jo Solimena: Came here today for an Xmas lunch with my life long friend. It was lovely! The restaurant was spotless, food delicious and atmosphere was lovely. Many people enjoying Christmas lunches. The staff were lovely and attentive. Half way through our mains the waiter came past and could see we didnt have much steak sauce left and without asking he came past again with 2 more sauces- that is service done right! Thank you for a lovely meal. Will definitely return again soon! :)

1 /5 Aimee Fennell: Absolutely awful service this evening. We’re currently on holiday in Dorking and this place completely ruined our Valentine’s Day. Our table was booked for 7pm. We arrived at 6:40pm and were met by a very rude front of house staff member (a man) who made us feel completely unwelcome. He told us we couldn’t come in and to come back at 7pm because he had “too many people to seat,” even showing us his laptop with other customers’ names on it. Not a great first impression. We returned at 7pm, only to then queue outside in the freezing cold for another 30–35 minutes because they had clearly overbooked and weren’t seating anyone. Once finally seated, we placed our order. My partner ordered a pint which took 40 minutes to arrive, despite us asking several times where it was. Our starters also took around 40 minutes. At this point, we had already seen three tables walk out, and we were close to doing the same. We decided to give it a chance. Our steaks arrived another 30 minutes later. We ordered medium-well, but both came out rare, so we had to send them back. When they returned, mine was around 80% fat. It was incredibly disappointing. I cannot fault the other staff members.. the waiter was lovely and the girl serving drinks was also very polite and friendly. Unfortunately, that doesn’t make up for the poor organisation, overbooking, and overall service. We will not be returning. Management seriously needs to stop overbooking tables and start focusing on customer service, because tonight was genuinely the worst meal we’ve ever had and it completely ruined our Valentine’s evening.

5 /5 Hannah Lloyd: We had such a lovely evening at Heaven’s Kitchen. I went with a group of girlfriends and we had the private room upstairs, which was perfect for us. It meant we could chat without worrying about disturbing anyone else, and it made the night feel extra special. The service was absolutely brilliant from start to finish. The staff were friendly, attentive, and nothing was too much trouble. It felt like they genuinely wanted us to have a great time, and we did. Between us, we ordered a range of starters, mains, and desserts, and there wasn’t a scrap left. Everything was delicious. Everyone really enjoyed their food and there wasn’t a single complaint. The cocktails were also fantastic, creative, well made, and a real highlight of the evening. It’s a relatively new restaurant, but they are already getting so much right. Highly recommend for a night out with friends or a special occasion. We’ll definitely be back!