1 /5 Thato Mabe: Went to this restaurant last night for a birthday dinner. Looked good on social media but was perhaps the worst restaurant that I have ever been to. We arrived Saturday evening, chilled, there was only one table of people besides us. We ordered drinks, they took over 30 minutes to arrive. By the time my strawberry daiquiris arrived on the table, it was already watery. It tasted like blended pink ice with a dash of Wray & Nephews. The kids milkshakes were watery, they blended some milk and Oreo’s and called it a day.
I ordered the jerk chicken and jollof. IT WAS THE WORST JERK CHICKEN IVE EVER TASTED IN MY LIFE. Not to mention, our food took exactly 53 minutes to arrive to the table after we ordered. My jerk chicken was more black than a coal. I could only attempt to eat the drumstick which was drier than the Sahara, no jerk flavour at all just some twice cooked dry chicken with a bit of smoke flavour.
My friends ordered chicken suya and they hated it, it was so dry that my friend said that was “biltong” (dried jerky from South Africa). Our lamb chops never made it to the table because they forgot about it. The service was soooo slow that as soon as the food got to the table we asked for the bill because we knew that it was gonna take an hour for it to arrive and it was not even busy, there were just two tables.
The only decent thing was the jollof. Also they didn’t have 50% of the things on the menu weird for a Saturday evening
I will be doing a full review on TikTok because I feel like we were CATFISHED.
***EDIT AFTER YOUR RESPONSE
I had hoped you’d be honest in your response instead of making it seem like I’m trying to hurt your business. So, let me clarify the things you said.
When we arrived there was one big table there I guess that’s the VIP area that you are talking about and it seemed like they had already eaten and because no food went to their table until they left. Secondly we were attended by a whole 4 people the entire time we were there because we kept having to call whoever we can find because the service was that slow. The first person to come take our drinks order was a young lady that we saw again preparing the food. It took more than 30 minutes to get the drinks after we ordered and I already told you about the quality of the cocktail and milkshake so I’m not going to get to that.
We further waited about 20 minutes after we received the drinks until we had to call someone to take the order, we called a light skinned young lady who then I guess when to call you to take the order. None of your staff and even yourself was aware of the jerk chicken promotion written outside, you even had to go back outside to check on it and came back to take the rest of the order and you explained it to me how the special worked and I chose not to go with it but rather the full meal on the menu. The guy on the table ordered two dishes, the chicken suya and the lamb chops, I guess you didn’t pick up on that.
Finally 45 minutes later when we did receive the food, it was brought by a young gentleman, we asked him about the lamb chops, he said “yeah more food is coming” so we started eating because 45 minutes to wait for food is wild even freshly made like you say. I’ve been to many Afro Caribbean places and have never waited that long. After 10 minutes of eating, we called the young gentleman again who served us to ask about the lamb chops and he again said he’ll check and when he came back he seemed to be more confused about it, there seemed to also be a language barrier with him because it seemed like he didn’t understand when we were explaining the lamb chops situation and hence we just asked for the bill while we were eating. Ask the gentleman because we did address our issues with him.
jerk chicken, I’m not joking or trying to be mean when I say that was the worst jerk chicken I have ever had. Tasted like boiled chicken put on the grill for smoke and black sauce. Many things were not available. Only when we left there were three more table. The food was not good and so was the service
