Brown Eagle - (Near , South East)

1 /5 Leonardo Nascimento: Unfortunately, my experience at Brown Eagle was very disappointing. The staff were rude and unprofessional, showing no respect or willingness to help. The food was below average, and the atmosphere was unpleasant. I definitely wouldn’t recommend this place to anyone.

1 /5 OMΛR: While I’ve experienced pleasant and professional service from some staff members, particularly an older lady who is always very welcoming, there is one light-skinned female employee whose approach consistently falls short of acceptable customer service expectations. Her facial expressions and tone when speaking to customers come across as dismissive and unprofessional. I believe this behaviour should warrant review against the company’s code of conduct and behavioural policies. Customer-facing roles require strong interpersonal skills, and when these are lacking, it negatively impacts both the customer experience and the business’s reputation! Do something about it Brown Eagle Wood Green!

1 /5 Esther P: I ordered fried chicken along with other items from this restaurant on Uber eats and they left out the fried chicken. When I called them about it, THEY LIED and said they have not been taking Uber eats orders from that morning, but they forgot that they called me to inform me they were out of Soursop juice. Its not so much the forgetting of the order but its the LIE that I cant stand. DECEITFUL LIARS !!!!

3 /5 Maria Chery: Update 5th July 2025 Oh how the service has dropped. We waited ages just the 2 of us at the tallest counter ever: my friends hair just peeping over it. I ordered ackee and salt fish with rice and peas it was delicious and asked whether we could sit in to eat, hoping for table service. I was told yes by the male server but I later found as I only ordered a regular that I had to pay £1 extra to eat in. I didnt have a problem but it doesnt say on their menu. I would have paid £16.50 large instead of £14.50 regular to have my food served at table on a plate with cutlery. Uber orders took priority, other regular customers served before my friend, felt ignored, like unwanted customers, theyre doing us a favour. Another friend came in, was overlooked as well as her order was take away. I like buying from my culture but this service is appalling not sure I wont be back ... No longer relevant We attended Brown Eagle on Saturday 22nd July 2023 whilst attending Courage Womens conference. The restaurant was clean and inviting and fortunately for us only drivers were waiting for orders. We were warmly greeted and asked what we would like. Unfortunately, no hot drinks were available but they have a good variety of cold beverages - some homemade. I ordered curry goat, rice and peas that came with salad. Coleslaw is extra. My food was well presented on a large plate, a good value for money portion. It tasted like my mums curry and that takes some beating. A definite 5 star eating experience I would recommend. Thank you- it made our after conference session a little uncomfortable as I wanted to sleep it off.