Bombay Bicycle Chef - (Near , london)

1 /5 Hansen Prayag: We ordered a delivery - butter chicken and lamb madras. The food delivered was ridiculously sweet. The branch in Battersea is a million times better. The Balham one is rubbish in comparison.

3 /5 Vaibhav Asher: Ordered takeaway from here recently for the first (and last) time. Chowmein and momos were great. However, the traditional Indian dishes didn’t live up to the expectations at all. To begin with, Chicken tikka masala and paneer butter masala had the exact same gravy and both were sweet coconut-based curries - not sure who’d call that “authentic Indian” taste! The garlic naan was thick and dry - pretty sure it was just bought off the shelf from a supermarket and warmed up in the oven. Can’t comment on service and ambience. Very disappointing! I’m not ordering from here again.

5 /5 Noor: Generous portions, friendly service, delicious food. Would highly recommend!

1 /5 Fatoumata Diaby: Food arrived cold and damaged. The Dal Makhani was very bitter tasting and completely inedible - you could see actual garlic bits so it had not been cooked through properly. The chicken biryani was ok, not the best I’ve had. Chicken masala was good. All in all, I would not eat from here again.

2 /5 Ollie Shires: I will start by saying that the curry is very good here - great butter paneer and the naans are lovely. However, had a dissapointing customer service experience after being a regular customer for a few years. Ordered on Uber Eats, food took 70 mins (fairly long but not unheard of) and the order that turned up wasn’t even mine. I phoned up the restaurant to ask for another one and they said they’d ring back. They didn’t ring back. I then rang them 25 mins later and they said to take it up with Uber (even though the restaurant handed the wrong order to the Uber driver). Uber aren’t able to send out new orders, so I was left with no dinner at 21:30 and had wasted two hours of my time. Restaurant didn’t seem to care that this had happened. Rang up next day to try and explain what had happened in the hope that it could be resolved. Was told they’d get the manager to ring me, but they never did. Real shame - all that was needed was to send me a new delivery out - feels odd they wouldn’t correct their own mistake. Anyway, I’m sure this doesn’t happen often - my other 10 orders have all been 5 Star, but the lack of caring about not actually bothering to rectify an incorrect order really overshadows it.