1 /5 Khawaja asghar: I placed an order for Halwa Puri from Herbies Pizza over the phone, which was for collection. When I took it home and opened the order, it turned out to be an extremely poor-quality Halwa Puri. The puri was simply bread fried in oil, and the halwa was completely tasteless. It did not feel like standard-quality food at all.
I called them to complain and told them that they show a very attractive picture on the menu just to attract customers, but in reality, their food is not good at all. Instead of talking to me politely, the person who attended the call made me feel as if he was blaming me. I told him that I ordered according to their menu, but the food was neither according to the menu nor what Halwa Puri should be like.
However, he spoke very rudely and disconnected the call. Therefore, I will never order food from this shop again. Not only was the food substandard, but the customer service was also zero percent.