4 /5 Sanny Jackson: I visited ANA Turkish Restaurant and Bar recently and overall the food and service were genuinely very good. We ordered the King Prawns and Mixed Shish — both were fresh, well cooked and full of flavour. No complaints at all about the quality.
We had a 50% off food deal using The Fork, which was great — however, the 12.5% service charge is calculated on the original full price, not the discounted bill. That means you effectively end up paying closer to 25% service on what you actually spend. In our case, £5.13 service on what was basically a £21 bill feels pretty steep.
Normally when restaurants calculate service this way, I ask for it to be removed completely. But to be fair, the food was very good and Mo looked after us well — friendly, attentive and professional — so we left it on this occasion.
Overall, really good food and solid service, just something to be aware of regarding how the service charge is applied when using promotions.