1 /5 Emily Tallantire: Unfortunately, the experience was very disappointing. The pizza we were served was undercooked and extremely doughy, making it unpleasant to eat. In addition, the mac and cheese lacked any real flavour, and the halloumi dish was of very poor quality.
Although the staff were polite, they did not check on us at any point regarding our food, despite it being clear that we had barely eaten anything. This meant we were not given the opportunity to raise these issues during the meal.The total bill came to around £60, which feels unreasonable given the quality of the food and overall experience.
I have previously enjoyed dining at PizzaExpress, which makes this particularly disappointing. The quality difference was like night and day. I would appreciate your response and some form of resolution. We went this evening 15th December and ate at around 7.