Balmoral Beefeater -
Lucy Patey Came to the Balmoral on the evening of the 19th January for my birthday with my Mum & Daughter. Within a couple of minutes of arriving I was given a lovely gin selection box & card for my birthday. A really lovely touch I wasn’t expecting. Our waitresses were Charlotte & Rhianna. They both provided impeccable service with nothing being too much trouble. My daughter has a nut allergy and Charlotte promptly cleared her napkin & cutlery giving her new, hand washed cutlery as per the allergy contamination rules. A fab touch I’ve not seen anywhere else. We all enjoyed our meals which were yummy. Charlotte & Rhianna then sung me happy birthday while bringing the puddings. A really lovely evening made perfect by such fabulous service! Please ensure both ladies receive the recognition they deserve! :)







