1 /5 Aneetta: We visited this restaurant for the first time for a family gathering with four adults and two children. The atmosphere was pleasant, and the seating area was comfortable, giving a good first impression.
Unfortunately, the overall experience was disappointing. Many of the dishes we wanted were unavailable, though the staff mentioned a new menu would be introduced soon. We were told there might be a short wait, but we did not expect to wait over an hour and half to get anything.
When the food finally arrived, portions were extremely small and the flavours quite bland. One of the dishes — a chicken leg ordered for the children — was undercooked and still pink inside which is unacceptable!
After two hours of wait, several items were still missing, and with hungry, restless kids, we decided to request the bill and leave. This was the first time we are experiencing such service at a restaurant; i would have understood if the restaurant was extremely busy which it was not. There were only 2 other tables with less than a handful of customers.
While the ambience was nice, the long delays, limited overpriced menu, and poor food quality made for a disappointing visit. Unfortunately, we would not consider this authentic Kerala cuisine and do not plan to return.